Education Consultant – (Desired Origin – Hyderabad, Pakistan & Philippines) Onsite – VIC, AUS

About the role:

We currently have an exciting opportunity for the Education Consultant who is responsible for student recruitment and education sales to facilitate admission of onshore international students in registered training organisations of their choice. This role is accountable for lead generation in the education department by ensuring excellent customer service along with an expertise in Australian academic courses and student visa requirements. It requires a good understanding of CRICOS and student visa conditions in Australia

About the business:

Aussizz is a leading name in the Education and Migration industry with a reputation for our innovative methods and successful visa outcomes. We are over a decade old global organisation with 24+ offices across Australia, New Zealand, UAE and India. We are members of several elite consortia of education and migration agents such as AEERI, MA and MIA, employing several QEAC and MARA certified experts.

Our greatest asset and the key to our success are our people, who have a sense of pride and satisfaction in their work.

At Aussizz Group, you will find a workplace based in mutual respect and collaboration that is supportive of your career development and encourages you to make an impact at a professional and personal level.

Roles/responsibilities:

• Effectively counsel international students to facilitate their admission in registered training organizations, keeping in mind their student visa requirements
• Provide up to date information about courses offered by partner entities to ensure a student’s successful course change and enrolment
• Create and maintain accurate client information such as enquiry notes, file notes, admission entries, offer letters, CoEs and follow-ups in the organisation’s CRM system
• Build a strong referral pipeline and increase client retention by ensuring good after sale service engagement and encouraging service feedback via Google Reviews and social media reviews
• Maintain a quick and consistent Turn Around Time (TAT) in terms of responding to clients, updating CRM data and generating reports
• Accurately maintain students’ prospects – number of leads, number of probable prospects, number of confirmed prospects in the Operations Manager’s lead or application tracker sheet
• Create and submit timely admission reports to the manager in order to aid smooth processing of monthly incentives
• Partake in the organisation’s training and assessment activities as and when directed
• Build content, participate in marketing activities and engage the client base on the organisation’s social media handles such as Facebook, Instagram, WhatsApp and LinkedIn as and when directed by the manage

Key Behavioural Competencies:

• Strong interpersonal skills and an ability to build relationships with all and especially external stakeholders
• Must have a strong work ethic and an ability to conduct oneself in a professional manner at all times
• Exceptional written and verbal communication skills with a quick TAT in terms of responding to clients as well as internal communication
• Be proactive in regards to updating one’s knowledge base through research and self-learning
• Strong listening skills, attention to detail and ability to logically reason and critically analyse information and data

Skills & experience

Qualifications:

• Graduate in any discipline (essential)
• QEAC Certification (desirable)

Experience:

• A minimum of 2 year’s experience in a similar role
• At Least 3 year’s experience is a similar industry

Skills:

• Intermediate to advanced Microsoft office (word, excel, PowerPoint and outlook) and Adobe skills
• Highly organised with an ability to meet deadlines
• Excellent counselling skills including the ability to build rapport and make the client feel heard

*Please apply via email at hr@aussizzgroup.com