Latest News About Cyber Security Incident

Update 4: Monday, 27 May 2024

Aussizz has directly notified all contactable individuals impacted by our recent cyber security incident. If you have not received a notification but have concerns about whether information you may have shared with Aussizz has been impacted, please contact us.

In line with our regulatory obligations, these individuals have been provided with an overview of the incident, and remedial advice that they can take to protect themselves.

As part of our ongoing efforts to support all impacted individuals, Aussizz will continue to:

• Monitor and respond to our customers who contact us through our dedicated mailbox, cybersafe@aussizzgroup.com, and
• Maintain our Cyber Security Resources Hub, which details our response to the incident and contains generic cyber security advice for our customers.

While our investigation into the recent cyber security incident has been completed, we continue to work closely with cyber security specialists, and relevant government agencies.

We thank our people, our customers, and our broader community for their patience and understanding as we have worked together through this matter.

Update 3: Friday, 17 May 2024

Aussizz has completed our review of the dataset affected in this incident, and identified all individuals who have had personal information impacted as a result.

We have begun notifying and providing the necessary support to these impacted individuals.

Aussizz continues to work with cyber security specialists, and relevant government agencies.

We are here to support you.

Aussizz will contact individuals known to have had their personal information impacted through this incident in line with our regulatory obligations.

These individuals will be provided with an overview of the incident, and remedial advice that they can take to protect themselves.

Aussizz has set up a dedicated Cyber Security Resources Hub to support our customers and to provide:

• Updates on the status of the investigation;
• Advice to help our customers remain cyber safe.

Any Aussizz customer who would like to speak with a member of our team about this incident and how it may have impacted them can reach us at cybersafe@aussizzgroup.com

We thank our people, our customers, and our broader community for their patience and understanding as we have worked together through this matter.

Update 2: Monday, 29 April 2024

Aussizz continues to respond to a cyber security incident.

To support our comprehensive response, Aussizz launched an investigation, engaged cyber security specialists, and is working with relevant government agencies.

What we can share

We are aware of claims that cyber criminals have stolen and published data relating to Aussizz.

We are working with external experts to verify and understand what data has been impacted.

Should our investigations reveal that the impacted dataset includes personal information, we will notify affected individuals and provide the necessary support in accordance with our obligations.

Cyber Security Resources Hub

As part of our comprehensive response to this incident, Aussizz has set up a dedicated Cyber Security Resources Hub to support our customers.

This Hub will be used to provide:

• Updates on the status of the investigation;
• Advice to help our customers remain cyber safe;
• Channels for our customers to connect with us directly about their concerns relating to this incident.

Customers can access the Hub here: https://www.aussizzgroup.com/cybersecurity-hub/

Update 1: Friday, 19 April 2024

Aussizz is responding to a cyber security incident.

To support our comprehensive response, Aussizz launched an investigation to understand what has happened, engaged external cyber security experts, and is working with relevant government agencies.

We are aware that cyber criminals claim to have stolen and published data relating to Aussizz.

We are working to verify and understand what data has been impacted as part of our comprehensive response to this incident.

Should our investigations reveal that the impacted dataset includes personal information, we will notify affected individuals and provide the necessary support in accordance with our obligations.

We remain able to support our customers in relation to their immigration and other processes in the usual way.

Aussizz will continue to provide updated information as we gain greater clarity about the incident.

We apologise for any concern that this news may cause.

The safety and wellbeing of our people, our customers, and our broader community is our priority.