Contact Us

• Grievance: Report any issues, concerns, or complaints you encounter while using our services. Our team is ready to address and resolve your grievances promptly.
• Suggestions: Share your valuable ideas, feedback, and suggestions for improving our products and services. We welcome your input to enhance your experience.
• Appreciation: Spread positivity and acknowledge exceptional service or experiences you’ve had with our team. Show your appreciation and let us know when we’ve exceeded your expectations.

By visiting Aussizz Group Help Centre link you can submit your Grievance , Suggestion, Appreciation

Your need to provide your basic details such as registered email id , contact number, Branch you contacted/interacted along with your concern/suggestions/appreciation

The time it takes to resolve a grievance is typically 5 working days, though this may vary based on the nature and complexity of the complaint.

We have dedicated team to address your complaint, suggestion, appreciation for seamless customer experience

If you are not satisfied with the resolution, you can write us back using the same link. Our team is known for providing excellent customer experience, and we are committed to addressing your concerns until they are fully resolved

Yes, you can submit a grievance anonymously if you prefer. We understand that some individuals may feel more comfortable raising concerns without disclosing their identity. Rest assured that we take all grievances seriously, whether submitted anonymously or not, and we will strive to address them promptly and effectively.

Your personal information will be treated with the utmost confidentiality and will only be accessed by authorized personnel involved in the grievance resolution process. We adhere to strict privacy and data protection measures to safeguard your information from unauthorized access, disclosure, or misuse. Rest assured that your privacy is our priority, and we are committed to protecting your personal information throughout the grievance process.

Any services which you opted from our Aussizz group such as

• Education
• Migration
• Professional Year
• PTE Tutorials
• IELTS Tutorials
• CCL Tutorials
• PTE Vouchers
• Get My Policy

• Currently, you will receive timely updates on the progress of your request through your email ID.